Refund policy

We ship all LPs in new, perfect condition. Each LP is packed with 12" cardboard and placed in an LP specific cardboard mailer. USPS does occasionally bang up our boxes. Though we take great care in packing your LPs, we cannot be responsible for damage that occurs in route to your address. If you would like your vinyl to be taken out of it's jacket so seams are less likely to split in rough mail handling, please send us a reply with that info to your order confirmation e-mail. Mahalo.